We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
“I would give it 5 stars except for the sizing. I love the dress, very comfortable and elegant. BUT the sizing is way off. I ordered a Small Tall and an Extra Small Tall cause I don’t know how they would fit. The XST barely fit and is a little short for my liking . And the ST is HUGE! I tried to order the extra tall XS but that was unavailable, I think that would have worked, maybe. I just can’t believe the size difference between a XS and S. It was like the small was mislabeled, it should have been a medium or large. For reference: I am 5’10” 135lbs. I usually wear a small tall.”
“Hello! I bought this dress in size M extra tall (I am 1,88m/6’1) and it fits perfectly, the length is just perfect and I am so happy I finally get to wear a proper long dress! The design is simple but elegant and the fabric is light and comfortable. Love it! Also the delivery was fast considering I ordered it from Italy.”
“I'm 6'2" and have never had a maxi flowing. I bought a Large- extra tall. It's super comfy, and fits well. I didn't want something tight, but the top fits well and the bottom is loose and flowy. I love it. I should have gotten the black one when they had them in XT. This is one of several items I've purchased and they've all fit well.”
“I feel amazing in this dress!!! I'm 6'4 and size M Extra Tall was perfect! Long enough to touch my feet but not drag on the floor, and the seam for the waist was actually at my waist! The material is so comfy too!”
“I had really high hopes for this dress and was VERY excited about finally finding a simple, long, black maxi dress. The fabric is amazing and hangs beautifully — it has a nice weight to it and is super comfy, but the sizing runs a little big.
I was pretty disappointed in the length though. I dreamt of having a dress that grazed the floor or hung slightly above the floor and it’s shorter than I expected it to be, especially for ordering the extra tall length.
I am going to keep it bc at least it’s not a dress that sits above your ankles, and like I said, the material is very nice. Just pretty sad about the length.”
We're so sorry that you're disappointed in the length. Thank you for your feedback, we'll pass it off to our design team. Feel free to contact us if you ever have questions.
“Beautiful dress & fabric, but I do find that the sizing is off. I ordered the large tall (normal size for items they are not fitted), and the dress fit beautifully, but it was too short. I exchanged for the large extra tall to get more length, and it’s way too big. I didn’t expect such a discrepancy between tall and extra tall (I do have both currently in my closet)! Sadly, I need to return because medium extra tall is no longer in stock.”
We're sorry to hear that. We greatly appreciate your feedback and will share it with our design team. Please contact our customer support team if you have any questions.
