“Still waiting for them! Unfortunately, the wrong items were shipped. I had to deal with customer service via chat and they are sending a replacement and I have to return the items I received at the USPS office. You would think that I would have been gifted expedited shipping for the replacement for my troubles, but when I asked, the customer service agent Henry said they don't do that. After I receive the correct item, I don't think I will do business with this company again.”
We’re truly sorry for the mix-up with your order. We completely understand your frustration and sincerely apologize for the inconvenience caused. We understand your perspective and appreciate the feedback! We’re glad our team was able to quickly arrange a replacement, and we can see that it’s currently out for delivery. We truly appreciate your patience while we worked to resolve this and we’re very sorry this situation impacted your experience with us. We genuinely hope you’ll consider giving us another chance in the future
We're sorry to hear about the fit! We offer size recommendations from our Fit Experts! Please feel free to reach out to our customer experience team, they'd love to help!
“Love everything about these leggings except for the fact that they are very high waisted. I'm 5'10" with long arms and legs, but an average torso. Mid-rise in the same fabric would be a 5!”
Sorry to hear that the fabric isn't what you were expecting. Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
