“Leggings came with a snag, submitted the return/exchange online, 3 days later I hav emit received the confirmation email, return label, etc. Order says exchange is complete, so can’t resubmit, but have not been given instructions on how to send back the damaged product. AI assistant keeps asking for an exchange confirmation number, that I have not received…”
Thank you for your feedback. We're sorry to hear about the snag. I can see that a member of our team reached out on August 10 and provided an update regarding your return, and it looks like you've been in contact with our team. We hope they were able to assist you and help resolve the issue. Please don't hesitate to reach out if you need any further support.
“Purchased a pair for my wife for early Xmas gift. My wife loved them because they were warm, fit her actual length, and were super soft. We then followed the washing instructions (inside out/air dry) twice and the leggings started to pill all over. It was a shame as we finally found a pair of leggings that fit my wife's long legs. Contacted support for a new pair to see if it was a one time thing but they said this doesn't count as a defect. Would not recommend this product.”
“I really like these leggings! While the fleece material is thin, you can feel their warmth compared to non-fleece leggings. I think ones from Athleta and Eddie Bauer are thicker fleece, so know that these are thinner but still warm. I wore them on a 10° day in Chicago and I was pleased with them. I am 6'1", usually a 36" inseam, and generally a size 12-14 in pants. After being pleased with the sweatpants and the yoga pants in size Large, I also ordered these in a Large, extra tall length. I am so glad I went that route. My hips are a size bigger than the rest of my body, but these leggings are wonderfully stretchy to accommodate that. An extra large would have been sagging down. The extra tall length also comes all the way to the tops of my feet. I think for longer inseam, you definitely want the extra tall length. These are soft, super comfortable, and look very flattering and cozy!”
