We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“Love these jumpsuits. ordered the black and the grey. I am just under 6 foot tall and ordered the 'Tall'. Had to have both taken up but I am not bothered as I am grateful I actually got to get a jumpsuit that was long enough. The only negatives are the grey one has snagged quite easily and the black has faded after a couple of washes but I am still happy with my purchases. I am about to order another black as somehow bleach has managed to get on the back of it and I am gutted!!! Off I pop to order another... :)”
“The fit is great although I did have to get the length shortened. The main issue I have with this jumpsuit is the material. It is soft, stretchy, and comfortable but it snags really bad. My outfit is full of snags and it makes me not want to wear it anymore. :-(”
We're very sorry you're disappointed! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“I got the black one. It is very comfortable, but I am very disappointed on how it faded after one wash. I washed on gentle and hung-dried it and it faded drastically after the first wash.”
“This jumpsuit is lovely! I’m 5’10 but I’m all legs and short torso. (195lbs- 38/40 D - size 12/14) I ordered a Medium Long and it fits perfect! I think Large would have been too loose in areas.
I’m wearing this in Vegas to a steak dinner dressed up, but this could definitely be worn casual as well.”
“This jumpsuit is beautiful! Material is on the thicker side and soft! Super flowy and the length is amazing! Too long actually. I encourage you to size down! I’m 6’0, 208 lbs and I ordered a medium extra tall I would normally order a large as I wear a size 14. My new favorite piece! I purchased the black one as well.”
“I am given 5 stars for the quality but the sizing was off! I purchased the black/small/x-tall last year and it fits perfect. I just received the desert rose and pebble grey in the exact same size as the black. The desert rose was HUGE and the pebble grey was too short and too small. I checked the tags on the jumpsuit and the bag and it all states s/x-tall. Not sure why all three colors fit so different for me. But the quality is amazing and worth it, if you find the right fit!”
