“I absolutely love these!
I’m 5’11, 140 lb, long legs. Bought M x-tall and they’re perfect! Per their title, they’re a nice slim fit, not baggy or sloppy as some sweats can be. They’re warm and soft. Being SLIM fit, you might want to size up if you don’t want fitted sweats.
I’ve had no fading of the grey mix color. Love the 3 pockets, back one big enough to hold a phone.
I wash and hang these so I don’t lose length with cotton shrinkage.
I’ll definitely order these in another color!”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“Disappointed with Quality
I was excited to purchase my second pair of these sweatpants, as the fit is perfect and the color is lovely. Unfortunately, I’m really disappointed with the quality. After just a few wears, I noticed holes developing in the butt region, which is incredibly frustrating. I thought maybe after the first purchase that I got a bad pair sweatpants.
I expected better durability, especially since I loved how they fit and felt. It’s such a shame because they are comfortable and stylish, but I can’t justify buying another pair if they’re going to fall apart so quickly. I really hope the brand addresses this issue, as I’d love to recommend them to others if the quality improves.”
We're sorry for your experience, and we will forward your feedback to our team! These items are from orders placed in 2022 and 2023, this can happen due to wear and tear over the years. Feel free to contact our customer experience team if you have any questions.
“I have gotten two pairs of these pants. The first pair developed a hole along the seam of the butt after about 2 months. I reached out to AT and got a replacement pair for free. Now just over a month after receiving the replacement pair, they have a hole in the exact same area, and I’ve been wearing them even less than the first pair since the weather warmed up. I sewed them and the old pair to try to get them to last a little longer, then noticed after sewing the old pair that ANOTHER hole had started right next to wear I sewed it, and a third one lower down along the seam. These are the worst quality sweatpants I’ve ever owned, and I’m so disappointed for the price.”
We're very sorry to hear this! It looks like our customer support team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“I've bought two pairs of these pants, one in latte and one in grey mix. Absolutely loved them at first, but after about 2 washes and 2 wears each they both developed holes at the seams on the butt! Very disappointed as these were some of my favourite pants to wear. I think it is just the make of these pants as I have other sweatpants from American Tall and they haven't done this, and it's odd that two pairs of the same make did....”
