We're very sorry you're disappointed! Our customer experience team has been in contact with you, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“This is my 4th pair. Large was too big. Medium fit ok but the butt area sag a lil after a while. But small fits perfect! I’m 160lbs, I suggest sizing down if you want a tighter fit.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“I am only 5' 9 1/2", but I'm "all legs", and the extra tall was just long enough for me. I have gotten other extra talls that were much too long, so I think these must run short. The small fit snugly, but I want these for sleeping on a plane, so I've returned the small and the medium should be delivered soon. I'm excited to see them!”
We're sorry that you aren't completely happy with the design. Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
“Hello. I'm really bummed out about the length. I'm 6'1 (36-37" inseam) and ordered Small Extra Tall. I was so excited to get them and to finally own a pair of sweat pants they are long enough, only to find they sit at my ankle (not nearly as long as I thought they would be). There is no way these are even 36", let alone long enough to pool at the bottom. Such a disappointment :( Quatilty is nice.”
We're very sorry to hear that. Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
