“Never arrived, no help from the company. I was home the day they said they delivered and went immediately to retrieve the package, there was NO package. Can't get in touch with customer service or get any sort of response.”
We're very sorry you're disappointed! Our customer experience team has been in contact with you, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“This is my 4th pair. Large was too big. Medium fit ok but the butt area sag a lil after a while. But small fits perfect! I’m 160lbs, I suggest sizing down if you want a tighter fit.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“I am only 5' 9 1/2", but I'm "all legs", and the extra tall was just long enough for me. I have gotten other extra talls that were much too long, so I think these must run short. The small fit snugly, but I want these for sleeping on a plane, so I've returned the small and the medium should be delivered soon. I'm excited to see them!”
We're sorry that you aren't completely happy with the design. Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
