“I love these sweats because they were long enough. I’ve had them for about two years and have only worn them occasionally. I am sad to say that today I noticed there are holes in the seat and holes up by the waistband. I do not feel like I have worn these enough to warrant what has happened to them when I compare them to other pants I have worn much more often.”
We're sorry for your experience, and we will forward your feedback to our team! These items are from an order placed in 2023, and this can happen due to wear and tear over the years. Please feel free to contact our customer experience team if you have any questions.
“I have always had issues finding pants that were long enough. With my long 35 inch legs and my tiny frame it's always been an issue finding pants that were long enough AND made small enough for my tiny frame. These are perfect. I love them.”
“I love these pants and have them in this colour, the dark charcoal, black and blue. This light colour however does not age well and in no time have had holes in both pairs when the other colours are still fine? I’m not sure why this colour doesn’t wear as well as the others. Overall though I do love them.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
We're very sorry you're disappointed! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“I loved these pants when I got them. I ended up with 2 pairs because the first one had a stain they sent another pair. Unfortunately after only a few months of having them, BOTH are now full of holes along the seams. They both fit well and relaxed so it’s not like I wore them down via stretch/friction. Disappointing because they had become my favorite sweatpants and now they are both rags.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“So glad I ordered the extra tall. I needed the extra, and I'm only 6'1. But all leg!
Never had a pair of joggers that fit to the ankle. Thank you so much”
