“I was really looking forward to teying out their clothes for the first time and it hasn't gine very well. Unfortunately, I can't actually review the pants because the few items that were delivered to me weren't even a part of my order, and the other part of my order was canceled. I've been trying to contact someone about the issues but the only way to do that is with AI and I've gotten no where! No one has even reached out and I don't know how else to get in touch with anyone!! I spent over $600 and can't even get my money back with out connecting with someone because I'm not sure what to do!! Very frustrating customer service. I can't truly rate them since I never received them. Hopefully someone can contact me.”
We're very sorry you're disappointed! Our customer experience team has been in contact with you, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“The length is perfect for our lax player! We have struggled to find sweatpants that fit her correctly. These did the trick! Thank you! We will be ordering more! Note we haven’t washed them yet so hopefully they don’t shrink too much. She wishes they were a bit more baggy but just happy to have something that fits her long legs correctly.”
“I was in the market for a new pair of sweatpants and after trying nike (both women and men’s sizing) and returning I gave American Tall sweats a try and i’m so glad I did! These fit me just right as a fairly tall gal — i’m 5’9” and weigh 125 and a small tall fit me perfect. So glad I found it this company!! Love my new sweatpants and I will be ordering more!”
“I was really disappointed that the size chart wasn't correct. My daughter needed a small according to the chart, but they were much smaller in the waist then the chart indicated they would be. Such a bummer since they are supposed to be a Christmas present.”
Sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
