“I wanted to love these, but they are oversized and do not hold up well to washing and drying. I am usually a medium, but could have easily used a small in these as I am constantly having to pull them up and adjust the waist. Additionally, they pill after a few washes and drys which is very disappointing as the fabric is lovely when new.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“The description (under "Size & Fit") says XTall is a 36" inseam, it's way longer than that. I'm a 36 inseam and will be exchanging for a Tall, we'll see. The fabric is buttery soft, looks nice but a bit heavy -- these will be for winter wear. The bottoms (of the legs) are very wide. I'm 6 ft, 175 lbs and the large fits well, just need to get the length right.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“I bought an XL Tall in Black. I'm ~200lbs with a 34" inseam and 47" hips. These pants are insanely comfortable, flattering, and exactly what I was looking for. I've travelled in them and found them to be comfortable in airplane cold and Cabo San Lucas heat, so thumbs up there. I actually had to have them hemmed by 1.5" (the crotch sat a bit lower than I expected, making pants longer and they were getting soaked in the rain), but that was a nice change of pace from too-short pants. I have washed and worn these many times and they've held their shape and length beautifully. My only complaint is that the black dye, even after multiple washings, rubbed off on the top of my white leather sneakers and shoelaces. I haven't noticed color transfer on any seats or other surfaces, but wanted to give a heads up that they did rub off on (and potentially ruin) my white leather sneakers. I'm now hesitant to wear them, even though they're so great in every other way.”
We're very sorry to hear that. Thank you for sharing this with us, we'll pass it along to our design team. Please contact our customer support team if you have any questions.
“My daughter didn't like how the pockets stuck out, they were bulky. Length was good. Fabric was incredibly soft buttery smooth. Sad they didn't work.”
We're sorry that she wasn't completely happy with the design. Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
“The material is so soft and light. Love the wide waist band and long length. I’m 5’8 125 lbs and the XS tall fit great (too long but I like it that way). Highly recommend!”
