We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions.
“I had to exchange it for a different size. However, after getting the a different size, I realized that I don't care for the whatsoever. They are too long, and don't fit well. Unfortunately, the policy is "You CANNOT exchange an exchange order." Therefore, I'm stuck with them. Since I've had issues with pants in the past, I will no longer be working any type of pants from them in the future.”
We're very sorry if there was any confusion! You are more then welcome to return an exchange order for store credit or refund if they don't fit.
It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“I actually like them but I wanted to exchange them for a size down and a regular tall they are extremely long when I walk I have to pull them up and I’m 6,1 so that’s why I wanted a size down and shorter I email about the exchange but never got a response so I was basically forced to just keep them big and long but next time I order the same pair different color I’ll get the right size since they don’t respond. But other then that I love them good quality too..”
