We're sorry to hear about this! We recommend closely following the care instructions to help maintain the integrity of the fabric and overall quality. It looks like a member of our Customer Experience team has already reached out and provided a resolution. If you have any additional questions or need further assistance, please don’t hesitate to contact us—we’re always happy to help.
“Beautiful fabric and a flattering fit. I'm 6'1 and the M Extra Tall was a perfect fit. The hem hits the floor in my platform sneakers. I love these pants and ordered more colors.”
We're sorry you aren't completely happy with the fabric of the Pull-On Pants, thanks for the feedback. Please feel free to contact our customer experience team if you ever have questions.
“They are not lying when they say “extra tall” ! I am 5’11 and they are longer than me!!! But yayyyy because I’ve been struggling for YEARS to find jeans and pants that fit! I finally found a new home”
“They fit great and are very stylish, but the quality of the material doesn't feel worth it for the $60+ that I spent on them. It's the same material as sweat pants”
We're sorry that the material isn't what you were expecting. Thank you for your feedback. Please contact us if you would like suggestions for other styles you may prefer.
“I'm 6' tall with a 35" inseam. The 34"s are usually high water, so I usually have to get the 36" and take them up, if needed. I love the soft fabric, cut, and quality of the pants. These are a true 36" inseam and because of the rise, I think they fit a bit long. I probably could've done better with the 34"s, but they're sold out. I took the hem up a bit and now they're perfect. If you're on the fence about length, I'd suggest going shorter.”
