We're very sorry to hear this! Thank you for your feedback, it will be passed off to our team. Pilling can occur with everyday wear, fabric rubbing against itself, and agitation from washing and drying. We recommend washing items inside out to help prevent pilling in the future. Please contact our customer experience team if you ever have questions.
We're sorry the elastic waist was uncomfortable, thanks for the feedback. Please feel free to contact our customer experience team if you ever have questions.
“Knit waistband unravelled from body of pant (like pulling a string on a sweater- it just completely detached) after a handful of wears/washes. They still look new, other than they are now unwearable.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
“I have these in brown and decided to buy the black. They’re not as thick as the brown knit ones, however they’re just as soft and cozy. I’m 6’2” with majority of my height coming from my legs. So to find a company that makes pants long enough is a god send. I ordered M extra tall.”
“Luxurious and soft! Very stretchy. I usually wear an XL but I wonder if I couldn’t size down in these as they are quite forgiving. My measurements are 33 waists, 47 hips, 35” inseam. I got XL/ Tall”
We're sorry that you aren't completely happy with the fit. Thank you for your feedback, we'll pass it along to our design team. Feel free to contact our customer experience team if you have any questions!
