We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“I am 6'1" (36" inseam for jeans) and about 185lbs, I ordered the XL extra tall
They are a big long on me and the waist is comfortable when I position the waistband at the smallest part of my waist. Definitely size up a size or two to ensure the waistband elastic is comfortable. If you like to wear the waistband lower down consider sizing up two sizes.
The pants are a very comfortable and stretchy soft material”
“Nice comfortable style and material. The rise is too high for me (5'10" with a 34" inseam). I don't care. I just roll the waist band a few times. That's fine for lounge wear. My only recommendation is pockets! Pockets set into the side seams would make these PERFECT! I had gone up a size because I wanted them baggy.... Didn't need too! My regular size would have been fine.”
