We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
“I would reallly love to have a pair of these pants but a softer color, silver gray, Light Blue, something a little more conservative for us older customers.
These pants are perfect but for cool summer days a lighter more reserved color.”
We appreciate your feedback! If you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
“Really wanted these to work. Received in time but sent the wrong size. I wanted 12 tall and was sent 2 tall. Needless to say I’ll be returning them. The length looked perfect but not sure of the fit because the waist size was so tiny.”
We're sorry for the confusion. It looks like the pants were ordered in a size 2. You're welcome to exchange them for a different size and can start the process through the return portal on our website. Let us know if you have any questions
