“Super frustrated! Need to exchange size and website just circles back to beginning, virtual assistance can’t get it right, called during business hours and only got voicemail!
Now I just want my money back and won’t bother with this “American” named company out of Canada.”
We're very sorry that you're having trouble submitting your exchange and contacting us. You can start the exchange request through the return portal on our website. You can access it through the 'returns' button on the 'about' tab. Our customer support team can be contacted through the virtual assistant by requesting 'customer support.' Hope this helps! :)