We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“Fits ok, but not in love. These are without a doubt high rise - not mid rise as stated. The denim has very little stretch more like classic denim, and probably would last longer but at the cost of not being as comfortable. Length is good and fits true to size (with the exception of being almost at my natural waist). Will keep and wear but definitely not favourite jeans…”
We're sorry that you aren't completely happy with the jeans. The jeans are made with a stretch denim. We added some length to the rise to fit a taller frame. However, we'll definitely pass your feedback along to our team. Feel free to send us a message if you have any questions! 😊
