We're sorry that you aren't completely happy with the jeans. Thank you for your feedback. Please contact our customer support team if you have any questions!
“The only thing slim about these jeans was the ankle. Huge legs and hips narrowing to a small ankle. I was shocked when I pulled it out of the packaging. Like the old balloon pants from the 90's.”
“Didn't fit. I tried to return them but all I got on your Returns was Exchanges. I incurred cost to return them through UPS. I'm very frustrated.
Thanks”
We're sorry for the confusion. Exchange, refund and store credit requests can be submitted through the return portal. Feel free to contact us through our chatbot and we can assist you with the process!
“I bought jeans previously and they fit good, nice fabric! I bought these thinking they looked like the same one in the picture, the one I purchased before...they don't look like the picture on me. The cut is wider and bigger the fabric is thicker and stiffer. I am disappointed and not sure what to order that would be like my 1st pair.”
We're sorry for the confusion! It looks like you previously purchased our (Georgia) High Rise Skinny Tall Women's Jeans. These jeans are a different style. Feel free to contact us using the chatbot on our website if you have any questions.
“These were my first order from American Tall and I was so excited! Unfortunately, the fit did not work for me. When they say Ultra High rise they mean it. Like we’re talking they touched my rib cage, high rise. They also fit a little funny in the front. Otherwise, they seem like high quality jeans, plenty long enough! Planning on returning and trying a different style.”
We appreciate your feedback! We're sorry that the jeans weren't a good fit. We recommend trying one of our other styles such as the Jada Mom Jeans. Feel free to contact us through our chatbot if you have any questions! 😊
