“Sent the jeans back for a bigger size! You sent the same size back to me! Very disappointed wore them one day they were so tight and uncomfortable! I don't care for the high rise ! Also did not want flare legs wanted straight leg!! Always bought from Ner York and company size 6 fit me perfectly! I think you jeans run very very small! So disappointed that they did not fit! Just wish I knew what size to buy! The length is perfect 35-36! Thank you☹️”
We're sorry the Chloe Jeans were too tight, thank you for the feedback. If you're having difficulty finding the right size, we recommend getting in contact with our Fit Experts. They're happy to provide you with a size based on your measurements!
“Love the jeans length was perfect! But to small around hips! Just sent them back for a bigger size! I'm a first time buyer so was not sure what size to order! Hopefully I got the correct size!!!”
“Surprisingly, at 5’8” the “tall” are still too short with heels or boots (I do have very long legs compared to my total height). Super cute with my flats. I think the next purchase will be an extra tall!!”
“These jeans are exactly as described. My one star is for the exchange process. I bought these on sale, yet, when trying to exchange for the same item in a smaller size, the exchange process says the item is Out of Stock. When I go to the items page, I can order the smaller size, for $40 more than what I paid originally. This is not good business. I will not be ordering from here again”
We're sorry for the confusion! Our return portal will show "No Stock" when we have a very low amount of stock for that size. This is because the item may not be available by the time the return is received and the exchange is created. Please reach out to our customer experience team if you have any questions.
“I am 6'4" and ordered Extra Tall (37") Chloe High Rise Flare Jeans. Pro: they are comfortable, stretchy and fit nicely on thighs and hips. Cons: They were weirdly shaped on the bottom (like an aggressive bell shape) and fit right above my ankles. I already have pajamas, leggings and jogger pants from AT from a couple of years ago, so I thought that's weird. I measured the inseam of the jeans and it was 34" long. I wish return process was little more seamless - the package was received almost a week ago and I still haven't head back... I guess it is because Black Friday / Cyber Monday sales and they don't want return customers to use credit $$$ at sale...”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“Wanted to love these!!! But the fit is off and inseam inconsistent. I sized down due to reviews, but really could have sized down 2. there is a ton of extra fabric in the lower tummy area. as far as length, I ordered the 31x35 and they were too short, so returned and ordered another pair at 31x37. It wasn't showing in the return portal, so had to do another order and could not price match for the sale I had originally gotten. the 31x37 arrived today and inseam measured BARELY 35 inches:(. I understand it might be off by a little, but 2 whole inches?? So they were also too short. Hopefully my review is seen so maybe there can be some quality control around the inseams.”
We're very sorry to hear this. It looks like someone from our customer experience team is assisting you with this. Please let them know if you have questions!
“I absolutely love them, but I would love them more if all sizes came in the extra long 37” length. These are super stretchy so I sized down from my normal 28, but I didn’t shrink two inches so it would have been nice to have the extra length. They’re just barely long enough and the material is super stretchy and comfy so I’ll keep them. The rise is also REALLY high, so if you’re short waisted like me it might be a little high for you, but I don’t mind it.”
