“So I bought these in black and classic mid blue. The blue were tight, but definitely had enough stretch that I'm still happy with the fit and length. I'll be keeping those for sure. The black were way too small and seemed to be slightly shorter as well. For reference, I'm 6"3 and ordered the XL XT. I highly recommend sizing up in the black. The material was less stretchy. I was pleased with the overall quality on both.
I have not been happy with the return portal. I printed the label I was sent and still had to pay when I sent back my return. The whole reason I went ahead with ordering these was that American Tall do free returns in the US and Canada. I tried to find a way to email customer service. The only options were to chat with a bot with pre-selected questions or to place a "request", but it isn't letting me start a new conversation. I'd really love some help with this.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
