“I was in the clothing manufacturing business for 20 years. I have NO idea what chemicals are on these pants that make them leach a smell So strong I can smell it in the next room while washing them. So strong I do not feel they are safe to wear. Three times I have washed them for an hour each cycle. Chemical odor Will not go away.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“I LOVE these jeggings!! BOUGHT 3!! They're soft, perfect length, maybe a bit too long but they look super cute when I flip them into a cuff. The only issues I have: 1. the tags are sewn into the center of back seam and are super scratchy and hard to cut out without accidentally ripping the fabric. I wore a tank top and tucked it in and it helped.
2. However the tucked in tank top made my pants slide down with movement”
“The fit is fine, but the smell is very strange. I have washed these 4 times (soaked and tried scent remover) nothing has worked. Not wearable due to smell!”
We're sorry to hear that. The smell is due to a wash treatment that is commonly used to give denim it's look. The items are washed after this process, however, sometimes the smell will remain. Once you've washed and aired out the jeggings the smell should disappear. Please contact our customer experience team if the smell persists: https://americantall-gen.ada.support/chat/
“These are great, I read through every review and decided to order large. They fit perfectly, not too tight in the legs, a bit loose in the waist so they are comfy and stretchy. I am normally a medium in AT 36” inseam about 155lbs and 5’11” athletic build (thicker legs/smaller waist)”
“FINALLY, jeans that are stretchy in the waist and long enough! I mean long without shoes and absolutely perfect with shoes with a little extra!!! They are soft, comfortable, and look good. No longer do I have to pretend that I'm wearing 3/4 length on purpose because, thanks to American Tall, I can finally have pants that actually fit everywhere, especially in length. Thank you for dreaming tall!”
“I appreciate how well made they are, and the good quality fabric. What is missing are belt loops. Jeggings are sagging down; I'm going to have to invest in a pair of suspenders. Please add belt loops.”
“I've worn these many times but only in short periods. At first I thought these were great. The material is nice, stretchy and thick. The fabric at seat, knees , etc., did bounce back. But not anymore. The waist is still tight and doesn't fit comfortably. It has not stretched from sitting, nor has the rise, which is truly too short for someone 6ft. 3 in. tall (191 cm) and 130 lbs. Sadly, these are now being donated. I have to find another company that makes the rise higher/longer for tall people.”
We’re so sorry that this happened. We'll make sure to pass your feedback off to our design team. Additionally, someone from our support team will reach out through email to assist you.
“Love these Jeggings! Had to exchange for a longer size but the process was very easy and fast! Quality is great and fit well! They are high rise but they don’t feel uncomfortable at the waist at all”
