Thanks for sharing your feedback. We're sorry to hear that the shorts didn't meet your expectations. If you're not completely satisfied with the item, you're welcome to return it through our return portal. If you'd like help finding a different fit or style, our Customer Experience team would be happy to provide recommendations and help you find an option that better suits your preferences. Thank you for giving them a try!
“NOT Iron friendly!! These shorts wrinkled terribly in the wash, including the waistband, which was very twisted. I attempted to iron the shorts (the tag in the shorts says low heat iron is okay). I used the synthetic setting on my iron (not sure the corresponding temperature, but it's low on the dial), and it immediately melted a big hole in the shorts. The mess almost ruined my iron and definitely ruined the shorts. I'm disappointed because they were cute otherwise.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“I love these shorts! They're comfortable, cool & casual, so they're great for around the house. Plus I haven't had an issue with thigh gobble, which is important! I'm 6' and 200lb and got black in XL.”
“Love the fit and length. Rise could still be a bit longer. Remember--we are tall. So the rise needs another .5-1 inch in my opinion.
The band style isn't my favorite, but I'll take what I can get since the fit is pretty dang good. I hope American Tall makes more gym shorts like this.”
