We're sorry to hear it's been difficult to get in touch with us. While we don't currently offer phone support, our AI Assistant is available to help with common questions and can connect you with a live agent during business hours or create an email ticket if additional assistance is needed. We can see that a member of our team has already reached out via email; however, we have not yet received a response. Please feel free to reply directly to that email with your inquiry so we can continue assisting you. We're here to help!