“I have this hoodie in a smaller size and loved it, just needed a new one as the old one is getting worn out after a few years of wear. I got a larger size this time since I'm currently pregnant and wanted a hoodie that could still zip as I get bigger. It still fits well with the extra room and length.”
“I was looking for a long Black hoodie not a short one ,for I am a tall girl it was at my waist, you want to know what happened,I couldn't return it and to receive it I have to pay UPS $102.35 TO receive it because of our so call President in the USA.
SORRY TO GO JUST CAN'T BUY FROM YOU GUYS AGAIN....”
We're very sorry you're disappointed! Our customer experience team has reached out through email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
We're sorry that the item is too short. You're welcome to exchange it for a different length through the return portal on our website. Feel free to contact our customer experience team if you have any questions.
“I'm 5'11" and just received this sweatshirt. I followed the sizing chart but wish I had ordered the ExtraTall. The sleeves are just barely to my wrists.”
Sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
“I bought the medium tall and the sleeves are so short! It fit similar to a sweatshirt bought at a regular store. I exchanged for a medium extra tall so hopefully that one will fit a little better. I’m only 5’11” but have really long arms. All of the other tall tops I’ve purchased from AT have been perfect so hopefully the extra length in the extra tall will work. Otherwise the quality and thickness of the sweatshirt seemed perfect.”
We're very sorry to hear that the hoodie wasn't long enough in the arms. Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
“American Tall has been an absolute dream come true. I was so tired of wearing tops with sleeves that were supposed to be full length but were always 3/4 on me or literally wearing men's clothing. I am obsessed with the fact that this actually fits my body. While the main body of this hoodie ended up being a bit more relaxed than anticipated, I literally don't even care because the sleeves are long and it's thick and cozy.”
