We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“Thank you so much for having clothes for the tall & slender - my son has been enjoying your travel and performance pants for a year or so, but needed some good study canvas work pants and these fit the bill. The lower leg fits well over work boots and they actually fit in the waist/seat. Given that other companies selling work pants (if they carry a 36inseam) only go down to a 32 waist and a 30 waist slides off - having the option for a 28 is a major plus. Only request would be to add gray as a color option.”
