“I ordered 38x38 as I normally do with LJ&S branded jeans. These are more like a 42 length. Significantly longer than any other pair of LJ&S jean I have bought. I'd exchange for a 38x36, but to my suprise they're all sold out of this colour....as usual. I'll have to pay to have them hemmed. Otherwise they fit nice.
Seriously hoping the long term quality issues with the jeans have been addressed, as nearly every pair of AT jeans ive bought over the years have worn a big irrepairable hole in the crotch in about a years time.
I've mentioned this in the past to QC, but was only offered a 25% discount on future orders of jeans. Respectfully, not good enough. I should have about 12 pairs by now, but instead I continue to replace those which can no longer be worn due to gaping holes.”
We're very sorry to hear you've experienced quality issues with our products, your feedback is valuable to us, and we'll ensure it is forwarded to our concerned team. As always, if there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. Additionally, you can use this link to provide direct feedback to specific teams: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
