“I still have not received my order I am already waiting 3 week for my parcel to arrive… I don’t get any updates or anything. I am worried my parcel is missing. Can please somebody tell my when my dresses will arrive?
Kind Regards,
Rochelle Roquet”
Hi Rochelle,
We are again so sorry to hear that your parcel has been experiencing such delays with Australia Post. As we mentioned, due to the impacts of COVID-19, there are extra safety precautions the couriers are required to take, as well as a limited number of flights to our international countries.
As we mentioned on email to you earlier today, our team were more than happy to lodge a business enquiry for you, to hopefully acquire some more information from AusPost for you! We will be in touch soon (via email) with these updates.
Thank you again for your patience, Rochelle x
Thank you so much for your feedback! We are so glad to hear that you love your new August Linen Dress!
Love, Apéro Label x
Ps.. we are sorry to hear that your pieces had a mark on them! We're glad that they weren't too bad! In future, we would definitely offer an exchange x
