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PondMAX 3 in 1 Pond Solution [500ml] Reviews

3.7 Rating 3 Reviews
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Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

I am very disappointed in the effectiveness ( in removing algae ) of this product . I followed the instructions for 4 weeks , diluting as instructed . I noticed no improvement in the green ness of the water & continued for a further week , again with no improvement . Today is the Sixth week of use but I am not really expecting to see crystal clear water . The PH level is checked at least once a week & is within the recommended range and the pump/filter & auxiliary filter are operated 14 hours per day 7 days per week . I would welcome any further information to effectively solve this problem . Regards Jack Stanton
Helpful Report
Posted 3 years ago
Hello, we are sorry to hear you have not had luck using that product. One of our Customer Success team will be in touch soon via phone/email soon to troubleshoot and see if we can help get a better result or solution. Algae can be difficult as there are so many external factors that could be influencing a bloom like this, but our team will try to help out. It is frustrating as it seems you are following all the correct steps. If you have any other feedback we would love to hear where you think we could improve. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there. We appreciate all our community members who take time to give us feedback - good or bad, it gives us a chance to improve our services and without it we cannot grow!
Posted 3 years ago
At first I did not think it worked well as it was difficult to work out the volume of the pond as it was constructed by a landscaper and there is a lot of water behind rocks which was impossible to calculate. So I slowly increased the dose and think I have it right now and the water is clear and I am now happy with the product.
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Posted 3 years ago
G'day Sherren, Thank you for leaving this great review! The PondMAX 3 in 1 is a great all-rounder. The beauty of it being beneficial bacteria-based is that it is very difficult to 'overdose' your pond too. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!
Posted 3 years ago
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Posted 3 years ago
Thank you for the 5-star review of our product! This will definitely help other gardeners choose the product that fits their project. Happy Gardening!
Posted 3 years ago