Hi Melanie,
We are so sorry that the carrier failed to deliver your bands. Our customer service will reach out to you via email with a resolution.
Regards,
ARENA STRENGTH
“I am an 81 year old woman with painful back issues. The bands are helping me gain core strength. I started with the light band and am ready to move to the medium one.
The bands came beautifully packaged with an a small book with great suggestions for exercising different areas of the body. I use it!”