FORTRESS PARAMOUNT 3 SECTION / WHITE FRAME / NAVY UPHOLSTERY Reviews

3 Rating 1 Reviews
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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The table is fantastic, however, I was disappointed with the delivery of the table. It was in stock so I did expect quick delivery which was one of the reasons why purchasing off this site. The other reason was that upon initially adding to the cart it said I qualified for free shipping, not until I got further down the rabbit hole was I aware that free shipping was just on consumables. It wasn't until I chased up 5 days later what the status of my table was, they told me I needed to pay an additional delivery fee, I paid for the top dollar service and was informed it would be delivered on a day, for it to be delivered 2 days later where I hadn't put time aside for it to come in. Again table is great service unfortunately wasn't.
Helpful Report
Posted 1 year ago
Dear Anton, Thank you for your feedback on our FORTRESS PARAMOUNT 3 SECTION TREATMENT TABLE. We are committed to delivering quality products and exceptional customer service. We value your opinion and thank you for taking the time to share it. We are glad to hear you are satisfied with the product. Our goal is to ensure our customers receive their orders in a timely manner and we are so sorry in this case the experience wasn't our usual 5-star. We are organizing a credit of $100 for future purchases to compensate for the inconvenience. If there is anything else we can do to make your experience with us more enjoyable, please do not hesitate to let us know. We would be more than happy to assist you.
Posted 11 months ago