Hi Diane, thank you for taking the time to let us know your feedback. We're delighted to receive your positive review and look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!
“I was disappointed with the shape of it. Online it was more round and the one I got was a cone shape with the opal in the middle. The one in the picture here is not the one I received.”
Hi Elizabeth,
Thank you for getting in touch. We’re sorry to hear you are not happy with the shape of the Necklace that you have received.
As a gesture of goodwill we can accept the return for the item, simply post it back to the following address via standard post and include a receipt for the postage. This will be refunded with your original order.
FAO Online Returns
Australia the Gift
52A Bishop Street
Kelvin Grove
Brisbane 4059
07 3352 4789
Once we have received the item (in a saleable condition with all the tags intact) we will process the refund for the item and return postage.
If you require any further assistance please let me know and I will be happy to help.
Kind regards,
Online Team
