Dear Dan,
We’re very sorry to hear about damage to the doors and windows, and that the response from our team wasn’t helpful. This isn’t the standard we aim for, and we’d like to make it right.
Could you please share your order number and a few photos showing the damage across the doors and windows? Any details about when you noticed the damage and where exactly it is will help us resolve this quickly. We’ll then arrange a suitable resolution.
Thank you for bringing this to our attention. We’re looking forward to assisting you soon.
Kind regards,
Team AWM Glass Limited