Dear Nicholas,
We’re sorry to hear the Window & Door Fixing Kit wasn’t needed for your project. This isn’t the experience we aim for.
Could you please share your order number and a brief note on why the kit isn’t suitable for your project? If you have a few photos of the packaging or any related details, they’ll help us process a suitable resolution quickly. We can then discuss options such as return, exchange, or store credit as appropriate.
Thank you for letting us know. We’re ready to assist you soon.
Kind regards,
Team AWM Glass Limited
