“This Star Collection product is advertised as saying it would fit up to 36 x 75cm. The item I received is marked as 30 x 70cm on the packaging and doesn't fit the Moses Basket Mattress I have as it is too small. I brought this to the attention of customer of support on 1st of Feb and as of today 21st of Feb the issue still hasn't been resolved. I have emailed customer support 4 times requesting assistance to resolve this. I have only received 1 reply advising the correct sheets would be sent (that was 6 working days ago) but as of yet I haven't received anything. Really poor and disappointing service.”
Hi Michelle,
Thank you for your review, and im sorry you didnt receive a reply to your previous messages.
I can see we emailed you this afternoon so if you would like to reply to the email we will be happy to follow up with you and get this resolved.
Thanks
