“Amazing customer service when I needed a spare adapter for my Twin Cupla Duo pram. First of all, the item was nowhere to be found online. I went to the shop where I bought the pram, and they told me the product had been discontinued. I emailed Baby Elegance asking about the spare part, and to my surprise, they got me sorted! 10/10 satisfied can recommend them enough. I must mention Jeff who helped me , this staff could reply to my emails in under 3minutes. Imagine!”
“Delighted with our new high chair !
It’s so beautiful and I love the colour too. I was so surprised at the short time it took to arrive after I placed the order .
Well done Baby Elegance I will be back !
GMC”
“Very good baby bouncer, great quality, the only flaw is when you lift it, it clicks through the elevation settings which you need to adjust back down to suit your baby.”
“Thank you so much for my recent order of moses basket mattress. It is a perfect size and firmness. However, I also ordered bathtime ducks but these were not received- I received a baby on board side instead which I didn't need. I was a little disapointed not to receive my original order as I had paid for them.”
