“The whole cruise and comentry was first rate. We totally enjoyed the cruise. The only slightly negative was the range of food could have been bigger. And I am partly deaf and had trouble understanding the Asian staff. Which is no bad reflection on them as all the crew were great. Very friendly and helpful”
“1. Milford sound cruise did not materialize. Drove until 30mins nearing the sport, road were closed. Wasted nearly 3hrs waiting too.
2. Tamaki tickets were stayed nzd117 in fb advert but official website sold at nzd130/pax. Hv emailed and show proof but still hv to pay nzd130/pax x 4pax.
Hv attended tamaki dinner 2yrs ago much better as tis time no Maori warrior welcoming arrival from d river. Very upset as i was so much looking fr this event. Dinner was poorly organized as some guest are allowed to take food first while my table was not allowed until d last eventhough my table was just next to the buffet spread”
“We were unable to make the cruise in the end as our van broke down a few days prior. I emailed Backpacker Deals support to advise and to ask if it was possible to get a refund/rebook but received no response, not even an email to acknowledge that we'd cancelled. Not impressed. We didn't get an email acknowledging that we hadn't been on the cruise either, which must have been obvious enough when we didn't turn up, just loads of demands for feedback for something we didn't do!”
