Hi Kelly
We're sorry to hear you are not completely happy with your Water & Stain Spray.
The product is designed to be lightly sprayed over your shoes, from about 20cm away, and left to dry before wearing them outside. It's important not to flood the shoes with the spray as this can cause water markings.
We've reached out to you privately to see if we can help any further with this.
Best wishes,
The Bared Team
