“Been wearing for a few days, everything fits perfect but the material at your heel is not leather - instead it's some kind of poor quality plastic which wears away in a highly frictious manner, makes you heels feel like they're being put through a cheese grater. Other bared products are incredibly comfortable, but avoid this pair at all costs”
Hi Thomas,
We are sorry to hear you have experienced pain at your heels while wearing your shoes, it must of been uncomfortable for you!
We’ve reached out to you privately to see how we can help, and we’d love to work on a solution with you. Please don’t hesitate to get in touch with us.
Kind regards,
The Bared Team
“I have a large array of Bared shoes including monk straps, boots (lace up and Chelsea) and sneakers and have never had a problem. Until now.
I’ve made multiple attempts at wearing but the heal cup causes extreme discomfort. I reached out via chat feature on website and was basically told to go and buy so thick band aids. Not impressed.
Has left a sour taste and questioning whether to trust the brand anymore”
Hi Nick,
Thanks for taking the time to review your shoes. We appreciate your feedback.
We're so sorry to hear the Osmium is causing you discomfort. We completely understand your disappointment and would love to turn around this experience.
Our lovely customer service team has reached out to you privately to discuss this further and find a solution for you.
We look forward to hearing from you soon.
Take care,
The Bared Team xx
