“The shoe had to be returned as some of the leather on the shoes had a strange texture and didn't match the rest of the shoe. It was returned for a replacement but the store contacted me with photos showing that the shoe was scuffed all over. I decided to select another colour in the shoe which arrived thrown in a box with no wrapping protection for the shoes. This is why the shoes are arriving scuffed or with wear marks on the shoes. Very comfortable shoes but the last few purchases the quality of the shoe has fallen. The staff are always very helpful and apologetic for the condition of the shoes. Frankie4 can show you how a shoe should be sent out to a customer with the correct packaging to arrive in pristine condition.”
Hi there,
We are sorry to hear about this experience. We have reached out to you privately to discuss this further and find a solution that works for you.
Please reach out to our customer service team at your earliest convenience, either via live chat, by phone on (03) 9509 5771 or by email at info@baredfootwear.com
Warmest regards,
The Bared Team xx
