Hi Caroline,
We are sorry to hear the Bamboowren White 37 are not meeting your expectations.
We can see that you were able to exchange for the smaller size and we hope that you are loving this size better!
Our customer service team have tried to reach out to you in case you have anything your would like to discuss about this style. Feel free to reply to the email or call on (03) 9509 5771.
We hope you have a lovely Monday.
Warm regards,
The Bared Team x
