“At first wear, these felt comfortable as the leather is soft. However, after wearing them for a day in the office on a carpeted surface, my feet were so sore due to the very thin sole. I thought they were a little too long as my heels tended to pop up as I walked, but customer service suggested I try the heel raisers. Again, after a day of wearing them, my feet felt incredibly sore. The downside is that there is no customisable fit for these, as the insoles are not removable! I would love to get more wear out of them but the thought of being in pain and discomfort is enough to avoid wearing them.”
Hi Lynn,
We're truly sorry to hear that you experienced discomfort after wearing them for a day. Comfort is so important, and it’s disappointing to hear that the fit and sole did not meet your expectations.
We're constantly working on improving our designs and your feedback about the lack of removable insoles and fitting options is invaluable. We want every customer to walk away happy and comfortable in their footwear.
I've just sent you an email if you wanted to chat further about your Surfbird. Feel free to call us on 03 9509 5771 too.
Warm wishes,
Team Bared Footwear
“These didn’t need any breaking in! Super comfortable! I have these also in the woven material and would recommend the usual leather for a softer feel.”
“Wore these shoes out for the first time today and they completely tore my feet up. I currently have 6 bandaids on to cover up all the painful blisters.
These are my third pair of Bared and the first to ever give me blisters. They also dyed my toenails black? Unfortunate, because they are so cute, but I will probably not be able to wear them again.
I got the woven in black.”
Hi Misha,
I’m really sorry to hear that you’re not happy with how your shoes are wearing. That’s definitely not the experience we want you to have. We’ve just tried to reach you by email, as we’d love the chance to make things right.
When you have a moment, please feel free to give us a call on +1 866 671 1723, or email us back at info@baredfootwear.com. We're here to help and genuinely want to ensure you're happy with your shoes.
We hope to hear from you soon.
Warm regards,
The Bared Team
“In view of my impeccable recent experience with Bared Customer Service, I felt compelled to write a review. They aced it on every front. In my first direct experience of the brand, staff at the Melbourne city store could not have been more patient and accommodating. Subsequent phone and email advice re fit and options was timely and generous. This level of care is all too rare and deserves acknowledgement. Bravo Bared!”
“In all honestly, these would have to be my favourite pair of Bared shoes (alongside my tall flat boots that iced had for years)
Surfbird can be styled with so many outfit options, whether it’s causal or dressy. And are so incredibly comfortable for all day wear. After a recent I musty to my knee, they’ve been a godsend.
Thankyou Bared, and I’m looking forward to getting my feet into the Cherry colourway!!!”
