Hi Kellie,
We're so glad to hear you're loving the Eider, but we're sorry to learn that the back strap isn't fitting as it should. We'd love to help you with this!
We've reached out privately to offer some solutions. If you'd prefer to talk over the phone, you can reach us at (03) 9509 5771.
We look forward to hearing from you!
Warm regards,
The Bared Team x
“I am really impressed with the whole customer journey from start to finish. I needed help with size and fit and thought the online customer experience was brilliant. I then had issues with the shoes when they arrived and customer service again sorted it so hassle free. The actual shoe I get a lot of compliments on and only needed a day to wear them in. Really happy with Bared from start to finish.”
“I have been looking for a pair of neutral shoes I could wear for work that were fashionable and comfortable and these are the perfect work shoe they go with all my workwear they look great and most importantly they are super comfortable.”
