“I always buy Bared. This is my third pair of boots. I have worn my older pairs for four years and they have really lasted the distance. Sadly the leather covering the heels on this pair of boots has become marked, and peeled back from the structure like butter. So they look cheap, honestly. I am really disappointed. On the plus side the leather is very soft so they were comfortable to wear from day one.”
Hi Claire,
I’m really sorry to hear about the issues you've experienced with the heels of your new boots. It’s important to us that our boots not only look great but also stand the test of time, just like your older pairs have!
It’s wonderful to know that you found them comfortable right from the start, but we truly understand how disappointing it can be when a product doesn’t meet expectations. We would love for you to connect with our Customer Service team, who can assist you in addressing this concern.
I have sent through an email, but you're also welcome to call us on 03 9509 5771 or hop on live chat.
Warm regards,
The Bared Team xx
