“I had big hope when i purchase bared footwear flats because of the design is backed with research and footbed is designed for maximum comfort with long wear… however after third time of wearing it full day at the office my feet is covered with bandages .. front big toe where i have bunion the skin is ripped, toes are stained to black, back of my foot has been scratched and was bleeding .. i could barely walk back home after taking lightrail.. it’s a pity these are beautiful shoes but painful to wear, i dont think i will wear them again even tho they are not cheap.. I have other 2 pairs of bare shoes they are very comfortable, I still have hope in the brand however this pair is just a disappointment .”
Hi Flora,
We’re so sorry to hear you’re not happy with the wear of your shoes.
We’ve just reached out to you by phone and email as we’d love to get this sorted for you as soon as possible. At your convenience, could you please give us a call on (+613) 9509 5771 or email us back at info@baredfootwear.com? We want to make sure you’re completely happy with your shoes.
We look forward to hearing from you soon.
Warm regards,
The Bared Team
“I was incredibly disappointed after wearing these shoes for the second time yesterday, and I wont be wearing them a third. I really wanted to love these as they are absolutely stunning (I went for the oak woven), however from the moment I slip my feet in, the stiff ankle starts to rub. By the end of both days of wear (a number of weeks apart) I had significant blisters on my pinky toes, ankles, and heels.”
Hi Addy,
We're so sorry to hear about your experience with the Surfbirds! That is very disappointing to hear.
Our team has tried to reach out to you to help provide a solution. If you'd like to chat further with us, feel free to call us on (03) 9509 5771 or email us at info@baredfootwear.com.
We look forward to hearing from you and sorting this out.
Kind Regards,
The Bared Team x
Posted 1 year ago
Melissa
Verified by
“Love these shoes ! Great colour and so comfortable from the very first wear.”
“Once again, it was a frustrating purchase. The fit of these shoes was incredibly wide—I felt like I was wearing flippers. As a regular size 39, I expected a true-to-size fit, but these were far too big. Bared’s inconsistent sizing makes it difficult to shop confidently, especially during online sales. Now, I’m left with the hassle of returning them in-store and potentially having to spend even more on a pair that may still not be worth the price. Unfortunately, this experience has made me question whether I’ll give this brand another chance.”
Hi Sharon,
It’s wonderful to see you’ve already been in touch and we’ve been able to assist you in resolving this for you.
If there’s anything else we can assist with, don’t hesitate to reach out by phone on (03) 9509 5771, live chat, or email at info@baredfootwear.com.
Warm regards,
The Bared Team xx
