Hi Carrie,
We are sorry to hear you have been having some trouble with the Firecorwn 2 Flats.
We have reached out to your privately to discuss this further and help find a solution.
Please feel free to reach out to our customer service team either over the phone on 03 9509 5771, live chat or email at info@baredfootwear.com.
We look forward to helping you further
Warmest regards,
The Bared Team xx
