“These are the most comfortable shoes I have ever worn! I had heard good things about Bared but was still surprised by HOW comfortable they are. I love the studs too which add a bit of edge. I will definietly be back to purchase more shoes from Bared after this experience.”
“I have a pair of ballet flats from here which are comfortable and good quality too. I have very difficult feet so I was chuffed to find something which fit and also I could wear with orthotics. I came back to get summer sandals, read reviews carefully and settled for Spindalis in black. They took a long time to come but I did not mind at the time. Quality seemed excellent, the footbed and leather soft. I was chuffed to be able to adjust straps to fit. However a large part of my foot was spilling over the side of the footbed. I decided to return. The returns portal was hard to find, then kept jamming. I decided to try on my laptop another day a week later in case there was a bug, still jammed when trying to make the label. I tried the chat, got a generic answer. Tried again a different day. Finally got through but was not sure if it was a human so I asked, they assured me it was. Took 30 minutes for them to override the label thing to manually create it and send it to me on the chat. The reason being they were on multiple chats at the same time. They then sent the full chat on email very quickly. I also received an email to give this review before this was resolved. I have now returned the parcel and waiting to see if they will refund me. If they do refund me then I will consider buying here again if there was a shop near me, or if I was buying full shoes as they are more forgiving than sandals.”
Hi there,
We’re really sorry to hear about the difficulties you encountered with the returns process . That isn’t the experience we want for our customers.
We have reached out to you privately.
Warm regards,
The Bared Team
