“I tried these on in-store, but the pair I received in the mail fit differently and the back strap wasn't long enough. I returned them and got the Surfbird Ballet Flats instead, which I’m very happy with. Customer service was phenomenal.”
Hi Laura,
We're sorry to hear about your experience with the Eider flats. We're glad our customer service team could assist with an exchange, and you've found a winner with the lovely Surfbird flats.
Please don't hesitate to reach out to our customer service team if there's anything else we can assist with.
Warm regards,
The Bared Team x
