“The watchband I bought was uncomfortable to wear. I wrote saying I wanted to return it. The customer relations person asked if I could describe my difficulties with the band which I did in detail. I then got an email saying a new band was being sent to me. I have never received it. Also, I don't know whether the problems I had with the first band were addressed.”
“I am so appreciative of the excellent customer service that Barton gives! I needed to return this black watch band because someone else gave me one and, accordingly, I wanted to exchange the black band for another color - the Barton folks were very communicative and made the exchange quite easy. I love the new watch band - already arrived. It fits the Apple Watch perfectly. Thank you, Barton! This kind of service creates loyal customers.”
