Hi Linda, we're so sorry to hear the NATO style was uncomfortable for you. We actually reached out via email to offer a replacement strap that might be a better fit for your skin, but we haven't heard back yet. We'd love to make this right—please check your inbox when you have a moment!
“This watch band exceeded my expectations! I love the colors that I chose and I like that it is stiff; it replaced my stretched out band (my Apple Watch flopped on my wrist - it was meant to be stretchy, but it lost its shape.”
Thank you for your feedback.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
