Thank you for being a Barton Watch Band customer. We're sorry that your item is not the right fit for your needs. We strive to provide the most accurate product details and measurements on our website. It could be that the product still is not an ideal fit for your watch model. We're also sorry you've had such difficulty contacting customer service. We strive for customer satisfaction and value your feedback to help us improve our process.
We certainly want to address your issue. Please email our support team at info@bartonwatchbands.com and perhaps we can find a better fit.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“Canvas is the best material for watch bands.
Tip: Once you have a few bands with the Apple Watch adapter, don’t buy any more Apple bands. Just get the correct size quick-release bands and borrow the adapters from another band.”