Thank you for being a customer of Barton Watch Bands. We're sorry your order was incorrect, and that you received such poor customer service. We certainly need to resolve this problem. Shipping is out of our control and sometimes that causes regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve our process.
If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team